By Matthew Patton, PharmaLogics Talent Acquisition Coordinator

The Day Milk Spilled

When milk gets spilled, there is an ever-expanding liquid that has no bounds to how far it can reach. The cleanup process takes time and resources to ensure every nook and cranny is milk free. Could a system be put in place to stabilize the milk to keep it from spilling? Is the routine of getting the milk, pouring the milk, and putting the milk back no longer working? What can prevent time and resources from being wasted to have to clean up another mess? Spilled milk is a terrible inconvenience, but if you apply this concept to a business, it is a bit more than an inconvenience.


RPO Utilization

Today, companies are turning to Recruiting Process Outsourcing (RPO) more than ever to ensure every bit of time and money is being utilized correctly. No matter the size of the company, big or small, RPO utilization is important in a fast-paced, ever-changing business environment. 

“Companies should consider an RPO for confidential searches, hard-to-fill roles, and recruitment volume increase, and applicant sourcing since it is critical, as well as difficult, to receive quality candidates” (Hampton, 2011). 

Now think back to the milk and imagine seeing the milk fall. There is a sense of helplessness to watching the fall that makes the moment feel like time has frozen, yet happening in the blink of an eye. If that glass had been caught, pushed further back from the edge, or even had a creative solution for how to best clean up the mess, this inconvenience could have been avoided. As is an RPO to the life sciences hiring process.

Now at this point, one might be asking, “What exactly is an RPO?”. To put it plainly, “Recruitment process outsourcing (RPO) is a form of business process outsourcing (BPO) where an employer transfers all or part of its recruitment processes to an external service provider, according to the Recruitment Process Outsourcing Association (RPOA)” (Abourahma, 2013). To paint a better picture, an RPO would be the second pair of hands to help pour the milk, see if there are better types of milk, gather nutritional facts on all brands of milk, deliver the milk for sampling, and provide expert solutions if the milk were to ever spill again.


Factors for Success

Time and resources are what RPOs succeed in saving companies when being utilized. But why else should a company rely on an RPO to help their business? 

“Depending on what an organization is looking for, an RPO solution can bring an array of many benefits including managing hiring fluctuations throughout the year; reducing total recruiting cost and dependency on staffing agencies; improving hiring manager satisfaction; reducing time-to-fill; elevating employment brand; improving candidate experience; simplifying or streamlining the hiring process; and saving time for other duties among other benefits” (Abourahma, 2013). 

To summarize all that an RPO can do, an RPO not only helps you with milk but apple juice if one is tired of milk, figuring out what to eat for lunch, and saving time to be able to enjoy the food.

  • An RPO is crucial in finding difficult candidates for hard-to-fill roles while saving time and money. 
  • RPO is a business that helps other businesses to achieve their goals while being an extension of the company.  
  • RPOs help any company, big or small, to gather any information needed to help with any kind of needs that might be of focus at the time.

 “Every problem is a gift-without problems we would not grow.” – Anthony Robbins



About the Author: 

Matthew Patton

Matthew is a Talent Acquisition Coordinator at PharmaLogics. His focus is in the RPO process, which has helped Moderna in thrive with their candidate experience, overall hiring process, and helped them save money to focus on life saving vaccines. He is currently working on receiving a degree in Human Resources Management. While attending college at Middle Tennessee State University, Matthew helped start an improv group.




Hampton, M. P. (2011). Getting the biggest bang for your recruiting buck. Employment Relations Today (Wiley), 37(4), 27–36.

Abourahma, L. (2013, February 12). What is Recruitment Process Outsourcing (RPO)? Recruitment Process Outsourcing Association.

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