Clients of winning agencies are twice as likely to be completely satisfied.
PharmaLogics Recruiting announced this week that they have won the Best of Staffing Client Award for providing superior service to their clients. ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. PharmaLogics also received this distinction in 2021, making this their second consecutive win.
- PharmaLogics Recruiting received satisfaction scores of 9 or 10 out of 10 from 74.1% of their clients, significantly higher than the industry’s average of 41%.
- PharmaLogics Recruiting received a Net Promoter® Score of 74.1%, significantly higher than the industry’s average of 29% in 2021.
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
“Accolades earned based on recognition directly from our clients upholds our values,” said Megan Lanham, CEO of PharmaLogics. “Winning an award is an added bonus to the knowledge that we are serving with excellence.”
As part of the survey to calculate Net Promoter® Score, the determining factor to earn this distinction, clients also gave testimonials and shout-outs to the team at PharmaLogics to recognize them for their excellent service.
Featured Client Testimonials
“PharmaLogics is always highly professional, extremely responsive and works hard to understand their customer’s needs.”
“PharmaLogics has done a great job of supporting our hiring needs. They have proven to be thoughtful, consistent and reliable partners throughout.”
“The team always is willing to go above and beyond. The market knowledge can’t be beat. The customer service is fantastic and very transparent.”
“The PharmaLogics team has provided an array of relevant candidates in our specific areas of interest, two of which resulted in successful hires so far. Our requests are heard and implemented in a timely fashion.”
“PharmaLogics is the best at what you do. I am a huge supporter of the model and have never had anything less than an excellent experience. I have used them three times!”
About PharmaLogics Recruiting
PharmaLogics Recruiting is a Boston-based global recruiting firm exclusively focused in life sciences. In 2009, we decided to do things a little differently and launched a low cost recruiting program, now called, “The Anti-Fee Model.” In doing so we have furthered our reputation as a top life science recruitment agency in the industry by working in collaboration with human resources, focusing on recruiting quality candidates, and offering a transparent, cost-efficient recruiting process.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality.